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Itil Service Operation: 2011
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Itil Service Operation: 2011

Stationery Office (Great Britain)
ISBN-10: 0113313071
ISBN-13: 9780113313075

This publication provides updated best-practice advise on all aspects of managing the day-to-day operation of an organisation's IT services. it encompasses and supersedes the operational aspects of the ITIL Service Support and Service Delivery publications and covers most of the scope of ICT Infrastructure Management.
it also incorporates operational aspects from the Planning to Implement, Application Management, Software Asset Management and Security Management publications.
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List price: $185.00
Edition: 2011
Publisher: Bernan Assoc
Binding: Trade Paper
Pages: N/A
Size: 8.25" wide x 11.25" long x 0.75" tall
Weight: 2.82 lbs.
Language: English

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