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Assisted Living Administration and Management Effective Practices and Model Programs in Elder Care
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Assisted Living Administration and Management Effective Practices and Model Programs in Elder Care

Yee-Melichar, Darlene; Boyle, Andrea Renwanz; Flores, Cristina
ISBN-10: 0826104665
ISBN-13: 9780826104663

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Cristina Flores, PhD, has been a registered nurse for 19 years. She graduated with an Associate's Degree in Nursing from City College of San Francisco and a Bachelor's of Science in Nursing for California State University, Dominquez Hills. She has a Master's Degree in Gerontology with a Long Term Care Administration emphasis from San Francisco State University.
Her nursing practice has included many aspects of the continuum of care - from skilled nursing homes, to the acute care hospital, and home health care. At present, she practices nursing as the owner of three small residential care homes for the elderly. Cristina has recently (2007) completed her PhD in Nursing Health Policy in the Department of Social and Behavioral Sciences at the University of California, San Francisco under the direction Drs. Robert Newcomer and Charlene Harrington. She is a fellow at UCSF's School of Medicine's Institute for Health Policy Studies where she has received further training and experiences in health policy and health services research. She is also the Associate Coordinator of the Long Term Care Administration program at SFSU where she teaches Gerontology and Long Term Care Administration.
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Contributors
Foreword
Preface
Acknowledgments
List of Figures
List of Tables
Organizational Management
The Assisted Living Industry: Context, History, and Overview
Learning Objectives
Introduction
Historical Evolution of Assisted Living
Defining Assisted Living
Resident Characteristics
Challenges in the Assisted Living Field
Conclusions
Policy, Licensing, and Regulations
Learning Objectives
Introduction
State Policy and Regulation
Federal Statutes That Impact Assisted Living
Conclusions
Organizational Overview
Learning Objectives
Introduction
Service Models
Organizational Patterns by Size and Model
Business Models
Specific Affiliations
Future Landscape
Conclusions
Human Resources Management
Recruiting and Hiring Staff
Learning Objectives
Introduction
Factors Influencing Workforce Recruitment
The Recruitment Process
Conclusions
Training Staff
Learning Objectives
Introduction
Orientation for Assisted Living Employees
Direct Care Staff
Facilitating Staff Training Through Learning Circles: A Model for Training
Conclusions
Retaining Employees and Empowerment
Learning Objectives
Introduction
Staff Turnover
Retention Strategies
Conclusions
Continuing Education
Learning Objectives
Introduction
Continuing Education
Regulatory Requirements
Model Continuing Education Programs
Conclusions
Business and Financial Management
Business, Management, and Marketing
Learning Objectives
Introduction
Management Theories
Management Method and Style
Management and Organizational Structure
The Business Plan
Operational Plan and Planning System
Information and Technology Support Services
Marketing Approaches
Conclusions
Financial Management in Assisted Living Facilities
Learning Objectives
Introduction
Accounting Systems
Organization
Department Titles and Staff
Use of Accounting and Financial Software
Financial Reporting
Accounting Procedures
Account Records
Budget Preparation and Execution
Financial Ratio Analysis
Risk Management
Most Common Accounting Terms and Definitions
Conclusions
Legal Concepts and Issues in Assisted Living Facilities
Learning Objectives
Introduction
Tort Law
Contracts
Evictions
Estate Planning
Advance Planning
Surrogate Decision-Making
Conclusions
Environmental Management
Accessibility, Fire Safety, and Disaster Preparedness
Learning Objectives
Introduction
Regulations, Laws, and Statutes
Issues Related to Accessibility, Fire Safety, and Disaster Preparedness
Case Study
Conclusions
Models of Care
Learning Objectives
Introduction
Models of Care in Assisted Living Facilities
Culture Changes in Long-Term Care Delivery and Assisted Living Facilities
Best Practices in Cultural Changes
Case Study
Conclusions
Universal Design and Aging-in-Place
Learning Objectives
Introduction
Universal Design in Assisted Living Facilities
Aging-in-Place
Issues Related to Universal Design
Issues Related to Aging-in-Place
Case Study
Conclusions
Resident Care Management
Diversity Issues
Learning Objectives
Introduction
Concepts of Culture, Ethnicity, and Heritage Consistency
Diversity Issues
Case Study
Conclusions
Physical Aspects of Aging
Learning Objectives
Introduction
Overview of Normal Physiologic Changes Associated With Aging
Case Study
Issues Related to Selected Physical Aspects of Aging
Conclusions
Psychological Aspects of Aging
Learning Objectives
Introduction
Overview of Normal Psychological Changes Associated With Aging
Issues Related to Psychological Aspects of Aging
Case Study
Conclusions
Resident's Rights
Learning Objectives
Introduction
Protection of Civil Rights
Protection of Social and Ethical Rights
Issues Related to Resident's Rights
Professional Resources to Address Resident Rights
Case Study
Conclusions
Appendix
Index
Cristina Flores, PhD, has been a registered nurse for 19 years. She graduated with an Associate's Degree in Nursing from City College of San Francisco and a Bachelor's of Science in Nursing for California State University, Dominquez Hills. She has a Master's Degree in Gerontology with a Long Term Care Administration emphasis from San Francisco State University. Her nursing practice has included many aspects of the continuum of care - from skilled nursing homes, to the acute care hospital, and home health care. At present, she practices nursing as the owner of three small residential care homes for the elderly. Cristina has recently (2007) completed her PhD in Nursing Health Policy in the Department of Social and Behavioral Sciences at the University of California, San Francisco under the direction Drs. Robert Newcomer and Charlene Harrington. She is a fellow at UCSF's School of Medicine's Institute for Health Policy Studies where she has received further training and experiences in health policy and health services research. She is also the Associate Coordinator of the Long Term Care Administration program at SFSU where she teaches Gerontology and Long Term Care Administration.

List price: $70.00
Edition: 2010
Publisher: Springer Publishing Company, Incorporated
Binding: Trade Paper
Pages: 440
Size: 6.00" wide x 8.75" long x 1.00" tall
Weight: 1.43 lbs.
Language: English

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