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Satisfied Customers Seldom Sue : A Guide to Exceptional Customer Service in Long-Term Care
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Satisfied Customers Seldom Sue : A Guide to Exceptional Customer Service in Long-Term Care

Marshall, Carol
ISBN-10: 1601466293
ISBN-13: 9781601466297

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List price: $149.00
Edition: 2009
Publisher: Opus Communications
Binding: CD-ROM 
Pages: 251
Size: 8.25" wide x 10.50" long x 0.75" tall
Weight: 1.34 lbs.
Language: English

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