Module 1: Introduction to Business Communication Module 2: Adapting Your Message to Your Audience Module 3: Communication Across Cultures Module 4: Planning, Writing, and Revising Module 5: Designing Documents, Slides and Screens Module 6: You and Attitude Module 7: Positive Emphasis Module 8: Reader Results Module 9: Formats for Letters, Memos, and Email Messages Module 10: Informative and Positive Messages Module 11: Negative Messages Module 12: Persuasive Messages Module 13: Email Messages Module 14: Editing for Grammar and Punctuation Module 15: Choosing the Right Word Module 16: Revising Sentences and Paragraphs Module 17: Listening Module 18: Planning, Conducting and Recording a Meeting Module 19: Working and Writing in Teams Module 20: Making Oral Presentations Module 21: Proposals and Progress Reports Module 22: Finding, Analyzing and Documenting Information Module 23: Short Reports Module 24: Long Reports Module 25: Using Visuals Module 26: Job Searching Module 27: Resumes Module 28: Job Application Letters Module 29: Job Interviews Module 30: Follow-Up Letters and Calls and Job Offers
