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Itil Service Design: 2011
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Itil Service Design: 2011

Stationery Office (Great Britain)
ISBN-10: 0113313055
ISBN-13: 9780113313051

The Service Design phase of the ITIL Service Lifecycle uses business requirements to create services and their supporting practices. This edition updates design principles for applications, infrastructure, processes and resources, As well as sourcing models. Service managers will also find guidance on the engineering of sound requirements, supplier management and design considerations for outsourcing.
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List price: $185.00
Edition: 2011
Publisher: Bernan Assoc
Binding: Trade Paper
Pages: N/A
Size: 8.50" wide x 11.00" long x 1.25" tall
Weight: 3.59 lbs.
Language: English

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