This edition provides a comprehensive introduction to the themes and functions of management within the clear process framework of planning, organising, leading and controlling.
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| An Introduction to Management | |
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| Managing in organisations | |
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| Models of management | |
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| The Environment of Management | |
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| Oragnisational cultures and contexts | |
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| Managing internationally | |
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| Corporate social responsibility | |
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| Planning | |
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| Planning | |
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| Decision making | |
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| Strategic management | |
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| Managing marketing | |
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| Organising | |
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| Organisation structure | |
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| Human resource management | |
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| Information technology and e-business | |
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| Managing change and innovation | |
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| Leading | |
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| Influence and power | |
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| Motivation | |
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| Communication | |
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| Teams | |
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| Controlling | |
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| Performance measurement and control | |
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| Finance and budgetary control | |
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| Managing operations and quality | |