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| List of Case Studies | |
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| List of Contributors | |
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| Acknowledgements | |
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| Fundamentals of Human Resource Management | |
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| Human Resource Management: a contemporary perspective | |
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| Introduction | |
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| The development of HRM | |
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| The new HRM? | |
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| The changing context of work | |
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| Strategy and HRM | |
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| Performance and HRM | |
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| The changing role of HRM | |
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| The book | |
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| Bibliography | |
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| Human Resource Management and Organisational Performance: in search of the HR advantage | |
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| Introduction | |
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| Strategy and HRM | |
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| HR and organisational performance: our approach and some background | |
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| Human resource advantage | |
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| Human capital advantage | |
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| Organisational process advantage | |
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| Conclusions and implications | |
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| Case study 2.1 | |
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| Case study 2.2 | |
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| Case study 2.3 | |
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| Bibliography | |
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| Recruitment | |
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| Introduction | |
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| The external environment | |
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| The organisation | |
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| The job | |
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| Pre-recruitment activities | |
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| Recruitment methods | |
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| The need for an applicant perspective | |
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| Conclusions | |
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| Case study 3.1 | |
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| Case study 3.2 | |
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| Bibliography | |
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| Selection | |
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| Introduction | |
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| A brief overview of psychometric quality | |
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| The 'what' and 'how' of selection | |
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| Summary of trends | |
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| What do organisations actually do? | |
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| Explaining practice | |
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| Conclusions and implications for HRM | |
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| Case study 4.1 | |
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| Case study 4.2 | |
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| Case study 4.3 | |
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| Bibliography | |
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| Training and Development | |
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| Introduction | |
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| The case for training and development | |
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| Training and development in the workplace | |
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| Rethinking training and development | |
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| Discussion and conclusions | |
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| Case study 5.1 | |
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| Case study 5.2 | |
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| Case study 5.3 | |
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| Bibliography | |
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| Reward Management | |
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| Introduction | |
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| Why pay systems vary | |
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| Paying for performance: variable pay | |
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| Pay for performance: how strategic is it? | |
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| Discussion | |
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| Case study 6 | |
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| Case study 6 | |
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| Bibliography | |
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| Performance Appraisal | |
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| Introduction | |
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| Development of performance appraisal | |
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| The practice of performance appraisal | |
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| Recent developments in performance appraisal | |
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| Problems of performance appraisal | |
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| Conclusions | |
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| Case study 7 | |
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| Bibliography | |
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| Industrial Relations | |
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| Introduction | |
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| Management approaches to industrial relations | |
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| Why employees join unions | |
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| The decline of joint regulation | |
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| The implications of declining joint regulation | |
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| Non-union workplaces | |
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| Non-union employee representation | |
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| Partnership with unions | |
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| Union organising and new types of union representative | |
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| Conclusions | |
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| Case study 8.1 | |
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| Bibliography | |
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| Line Managers | |
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| Introduction developments in the literature | |
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| General questions emerging | |
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| Challenges arising | |
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| Future research | |
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| Conclusions | |
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| Case study 9.1 | |
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| Case study 9.2 | |
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| Bibliography | |
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| Organisation and Corporate Culture | |
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| Introduction | |
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| The concept of culture | |
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| Organisational culture | |
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| Categorisations of culture | |
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| Assessing organisational culture | |
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| Culture and organisational performance | |
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| Organisational culture and human resource management | |
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| Is culture change feasible? | |
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| Conclusion | |
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| Case study 10.1 | |
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| Case study 10.2 | |
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| Case study 10.3 | |
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| Case study 10.4 | |
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| Bibliography | |
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| Contemporary Themes and Issues | |
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| International HRM | |
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| Introduction | |
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| Thinking about international HRM: uniformity or diversity? | |
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| International HRM in practice | |
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| Conclusion | |
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| Case study 11.1 | |
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| Case study 11.2 | |
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| Case study 11.3 | |
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| Bibliography | |
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| Comparative Human Resource Management | |
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| Introduction | |
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| Convergence or divergence in HRM systems | |
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| Empirical ways of understanding diversity | |
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| Conclusion | |
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| Case study 12.1 | |
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| Case study 12.2 | |
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| Bibliography | |
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| Understanding and Managing Careers in Changing Contexts | |
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| Introduction | |
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| An 'elastic' concept: diverse understandings of career | |
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| Changing contexts of work and career | |
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| Change and continuity in career form | |
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| Gender and ethnicity in career debates | |
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| Career lenses and approaches | |
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| More dynamic, less static approaches? | |
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| Holistic perspectives: new metaphors for thinking about career | |
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| Managing careers: implications for HR practice | |
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| Conclusion | |
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| Case study 13.1 | |
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| Case study 13.2 | |
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| Case study 3.3 | |
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| Bibliography | |
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| Managing Diversity | |
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| Introduction | |
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| The managing diversity context | |
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| General principles | |
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| Implementing diversity initiatives | |
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| Global diversity management | |
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| Do diverstives deliver? | |
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| Conclusions | |
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| Case study 14.1 | |
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| Case study 14.2 | |
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| Case study 14.3 | |
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| Bibliography | |
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| Work-Life Balance | |
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| Introduction | |
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| Is it work-life balance or something elser? | |
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| Why WLB is important to employers | |
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| When the government gets involved | |
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| Unions and WLB | |
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| Finding the boundaries | |
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| Conclusions | |
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| Case study 15.1 | |
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| Case study 15.2 | |
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| Bibliography | |
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| Downsizing | |
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| Introduction | |
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| Downsizing: the reality of HRM? | |
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| Methods of downsizing | |
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| Alternatives to redundancy | |
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| The redundancy process | |
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| Conclusions: downsizing, rightsizing or dumbsizing? | |
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| Case study 16.1 | |
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| Case study 16.2 | |
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| Bibliography | |
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| Employee Participation | |
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| Introduction | |
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| Defining participation | |
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| The context for employee participation | |
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| A framework for analysing employee participation | |
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| Employee participation in practice | |
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| The meanings and impact of participation | |
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| Employee participation and the EU | |
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| Conclusions | |
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| Case study 17.1 | |
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| Case study 17.2 | |
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| Case study 17.3 | |
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| Bibliography | |
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| Knowledge Management and Human Resource Management | |
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| Introduction | |
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| Social context: the growing importance of knowledge | |
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| Defining knowledge work | |
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| Why worker participation is key to achieving participation in knowledge management initiatives | |
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| The organisational climate and workers' attitudes to knowledge management initiatives | |
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| HRM practices to support knowledge management initiatives | |
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| Case study 18.1 | |
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| Case study 18.2 | |
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| Bibliography | |
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| Employment Ethics | |
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| Introduction | |
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| Ethical theories: enter the moral maze | |
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| An employment ethics agenda | |
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| Shaping an ethical workplace | |
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| The history of ethical employment management | |
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| The advent of HRM | |
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| Conclusion: three fallacies of HRM ethics | |
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| Case study 19.1 | |
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| Case study 19.2 | |
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| Bibliography | |
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| Emotion at Work | |
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| Introduction | |
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| The emotional turn: key concepts and issues | |
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| Emotion in management theory and practice | |
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| Critical perspectives on emotion | |
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| Conclusions | |
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| Case study 20.1 | |
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| Case study 20.2 | |
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| Case study 20.3 | |
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| Bibliography | |
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| Flexibility | |
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| Introduction: what do we mean by flexibility? | |
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| Flexibility in historical perspective | |
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| The flexible firm | |
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| Patterns of flexibili | |
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| Flexible specialisation | |
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| The new flexible firm | |
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| The high-surveillance firm and lean production | |
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| Flexibility in the public services | |
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| Conclusions | |
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| Case study 21.1 | |
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| Bibliography | |
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| Workplace bullying | |
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| Introduction | |
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| How is workplace bullying defined? | |
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| The importance of power and dependency in workplace bullying | |
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| Identifying workplace bullying behaviours | |
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| Reporting of frequency of workplace bullying behaviours and risk groups | |
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| Impact on the target | |
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| Impact on witnesses | |
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| Impact on the organisation | |
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| Antecedents of workplace bullying | |
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| Prevention and management of workplace bullying | |
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| Conclusion | |
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| Case study 22.1 | |
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| Case study 22.2 | |
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| Bibliography | |
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| Index | |