Throughout most of history, people became proficient at their jobs in the course of working. Then came the industrial age, whose practices still dominate our thinking. Factory managers treated workers as cogs in a machine. Fred Taylor told workers they were not paid to think.Now the game has changed. We do pay workers to think. The world has grown complex, and people must work smarter to survive and prosper. Courses are dead. (Who has the time?) Work has become learning; learning has become the work. The Working Smarter Fieldbook captures Internet Time Alliance's latest thinking on taking advantage of networks, shortening time-to-competence, and inspiring workers to be all that they can be.
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