Carolyn Buppert serves as Director of Student Health at St. John's College in Annapolis, Maryland.
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| Measuring performance in primary care | |
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| Systems for meeting benchmarks for screening and health maintenance | |
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| Measuring outcomes in primary care | |
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| Systems for measuring outcomes at the practice level | |
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| Systems for tracking functional status | |
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| Systems for measuring and tracking patient satisfaction | |
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| Malpractice : the ultimate failure in quality | |
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| Systems for avoiding malpractice | |
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| Reimbursement for primary care | |
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| What is fraud and abuse in billing? | |
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| Systems for complying with requirements of Medicare and other payers | |
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| How to contract with managed care organizations | |
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| How to maximize reimbursement | |
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| Checklist documentation forms | |
