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Business Etiquette and Professionalism, Third Edition

DuPont, Kay
ISBN-10: 1426018525
ISBN-13: 9781426018527

Our Price: $4.55
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The rules in business are more flexible than ever before. That means it's actually harder to know what's appropriate at any time. Fortunately the keys to conducting yourself at internal or client meetings, at any given time, are still understanding, kindness and courtesy. Make sure you know how to represent yourself and your company in any situation.
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About the Author
Preface
About the Crisp 50-Minute Series
A Note to Instructors
Principles of Professional Behavior
Always Be Your Best
Meeting and Greeting
Sending Social Invitations to Business Associates
Part Summary
Interview Etiquette
Interviewing
Before the Interview
In the Waiting Room
During the Interview
After the Interview
Job Fair Interviews
Part Summary
Planning and Attending Business Meetings
Office Meetings
Meal Meetings
Part Summary
Electronic Etiquette
Voicemail
Cell phones
Email
Part Summary
Multicultural Etiquette
Defining the Challenge
Five Steps to Dealing with Diversity
Guidelines for Managing Diverse Relationships
Part Summary
Appendix
Appendix to Part 1
Appendix to Part 2
Appendix to Part 3
Appendix to Part 4
Appendix to Part 5


List price: $14.95
Edition: 3rd 2010
Publisher: Thomson NETg
Binding: Trade Paper
Pages: 96
Size: 7.25" wide x 10.25" long x 0.25" tall
Weight: 0.48 lbs.
Language: English

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