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Business Etiquette and Professionalism, Third Edition
DuPont, Kay
ISBN-10:
1426018525
ISBN-13:
9781426018527
The rules in business are more flexible than ever before. That means it's actually harder to know what's appropriate at any time. Fortunately the keys to conducting yourself at internal or client meetings, at any given time, are still understanding, kindness and courtesy. Make sure you know how to represent yourself and your company in any situation.
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| About the Author | |
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| Preface | |
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| About the Crisp 50-Minute Series | |
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| A Note to Instructors | |
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| Principles of Professional Behavior | |
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| Always Be Your Best | |
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| Meeting and Greeting | |
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| Sending Social Invitations to Business Associates | |
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| Part Summary | |
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| Interview Etiquette | |
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| Interviewing | |
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| Before the Interview | |
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| In the Waiting Room | |
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| During the Interview | |
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| After the Interview | |
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| Job Fair Interviews | |
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| Part Summary | |
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| Planning and Attending Business Meetings | |
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| Office Meetings | |
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| Meal Meetings | |
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| Part Summary | |
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| Electronic Etiquette | |
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| Voicemail | |
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| Cell phones | |
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| Email | |
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| Part Summary | |
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| Multicultural Etiquette | |
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| Defining the Challenge | |
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| Five Steps to Dealing with Diversity | |
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| Guidelines for Managing Diverse Relationships | |
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| Part Summary | |
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| Appendix | |
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| Appendix to Part 1 | |
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| Appendix to Part 2 | |
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| Appendix to Part 3 | |
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| Appendix to Part 4 | |
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| Appendix to Part 5 | |
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List price: |
$14.95
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Edition:
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3rd 2010
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Publisher:
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Thomson NETg
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Binding:
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Trade Paper
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Pages:
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96
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Size:
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7.25" wide x 10.25" long x 0.25" tall
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Weight:
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0.48 lbs.
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Language:
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English
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