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TextbooksRus.com accepts the following
Payment Methods:
• Visa
• Mastercard
• Discover
• American Express
Sorry, No
International Credit Cards.
TextbooksRus.com offers the following
shipping methods:
• USPS Media Mail (Standard Shipping Method) - Takes 3-14 Days
• USPS Priority Mail - Takes 3 Days
• FedEx Ground - Takes 1-5 Days
• FedEx 3-Day Saver - Takes 3 Days
• FedEx 2-Day Saver - Takes 2 Days
• FedEx Standard Overnight - Takes 1 Day (Delivery by 4:30PM Monday-Friday
only)
• FedEx Priority Overnight - Takes 1 Day (Delivery by 10:30AM Monday-Friday
only)
Sorry, No International shipments.
Price Matching / Price Policy
Unfortunately, we do not currently offer price matching. For your convenience,
all of our most current and lowest pricing is posted on our web site daily. Prices
are not negotiable.
Sales Tax
Sales tax is only required
for orders shipping within our resident state. Therefore, all orders shipping
within Ohio will be charged the applicable sales tax according to your county.
Returns
TextbooksRus offers a 14
day, no questions asked 100% refund policy. From the day you place your order,
you may return it for a 100% refund within 14 days. There are no
returns after 14 days. Note: Customer is repsonsible for return shipping
unless TextbooksRus.com was responsible for incorrect shipment.
Processing Time
You can expect your order to be processed within approximately one to two
"business" days, provided the items are in stock and there are no problems with
the payment verification. TextbooksRus.com does not guarantee same day
shipping. Orders will not be processed on weekends and holidays except when
otherwise posted.
Back Orders
Any items that are unavailable will be placed on back order, and the remainder
of your order will be shipped. Please check our web site for the back ordered
item's estimated time of arrival. Please note that these dates are "estimates"
and not guaranteed to arrive on that date.
Order Status
TextbooksRus.com will do everything possible to keep you informed of your order
via e-mail. Your tracking number will be emailed to you once the item is
shipped. You may also check online status page for live updates.
Security
Security is our number one priority. All on-line transactions are sent through
our secure server and encrypted with 128-bit technology. Once the information
is received through the internet, trusted authorized employees will process
your payment, and make sure that your information is handled with the highest
level of security.
Privacy
TextbooksRus.com respects your privacy. We will not under any circumstances
sell or release your information to anyone. All of the information obtained
from our web site will be used for processing purposes only. The only e-mail
you will receive from TextbooksRus.com are updates to any recent orders.
Shipping
All shipping times are estimates only.
Transit times vary by carrier, exclude weekends and holidays, and may vary with package origin
and destination.
Used Books
CDs, access codes, and other supplements
may not be included with used books. Used books may contain highlighting or other signs of wear.
Alternate Versions
Textbooksrus.com offers instructor review, annotated, and international edition
books for sale. These items are usually listed alongside their U.S. student edition
counterparts for your convenience. Textbooksrus.com makes no claim, implicit
or otherwise, that said editions are identical to the U.S. student edition.
ISBNs, cover art, binding, content, and paper quality may differ from the U.S. student edition.
In the event that there are differences between said editions and the U.S. student edition,
Textbooksrus.com makes every effort to inform Customer.
Change Orders
You may request a change to your order, provided your order has not already
been invoiced. Once your order has been invoiced, it cannot be changed. An
order is considered invoiced when it has been transmitted to our warehouse for
picking and packing. This process typically occurs the morning of the next
business day, however in some rare cases your order may be invoiced within an
hour after it has been placed.
Tips to ensure your order arrives quickly and correctly
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Double check all shipping information!
We process orders very quickly, so you may not notice mistakes until it is too
late. Make sure all shipping information is entered correctly BEFORE you submit
your order.
-
Carefully read the Item Page
Make sure you are getting the correct edition book with all the components you
may need for your class. "Used" textbooks may not come with CD-ROMs or Online
Access Codes. Please read the item description to see if any such items are
missing. When in doubt, submit a question to our friendly customer service
staff. They will be more than happy to assist you!
Cancel Order
Once your order is submitted it cannot be cancelled or changed. Please
carefully review the contents and shipping address of your order before
submitting.
Product
Listings
TextbooksRus.com product descriptions are not designed or intended to replace
your personal product knowledge, experience and/or research.
TextbooksRus.com
strives to be as accurate as possible in our product descriptions, information
content, pricing, links and any other product information contained in or
referenced on our site. However, occasional human error may occur and we
therefore cannot guarantee that all product descriptions, specifications,
pricing or any other content on the site is entirely accurate, complete,
current, or that we are responsible for these errors. In the event that a
product is listed at an incorrect price due to typographical, informational,
technical or any other error, TextbooksRus.com at its sole discretion shall
have the right to refuse or cancel any order for that product and immediately
amend, correct or remove the inaccurate information. Moreover, all links on
TextbooksRus.com are intended only to provide visitors with assistance finding
additional information and professional opinion. Please remember to consider,
you, our valued patron, are ultimately responsible for any purchase decision.
Drop Shipping
TextbooksRus.com does not support or allow Drop Shipping. For the purposes of
this document, Drop Shipping is defined as an individual or organization acting
as an intermediary or distributor of TextbooksRus.com products with the intent
to redistribute said products to other individuals or organizations via single
piece shipments originating from TextbooksRus.com's distribution facilites.
This is typically accomplished by the drop shipper ordering items from
TextbooksRus.com and sending them to customers of other websites or retail
store locations. In the event that a TextbooksRus.com customer is found to be
Drop Shipping TextbooksRus.com products to customers of other websites or
retail outlets, customer will be prohibited from returning said items to
TextbooksRus.com and may face account termination.
TextbooksRus.com Purchase Agreement
By accepting delivery of any product delivered from
TextbooksRus.com ("TextbooksRus.com"), you ("Customer") agree to be bound by
the terms and conditions listed below. You and TextbooksRus.com agree that the
following terms and conditions are the exclusive terms governing the sales
transaction between Customer and TextbooksRus.com. Any attempt to alter,
supplement, modify or amend these terms and conditions by the Customer will be
considered a material alteration of this agreement and, therefore, are null and
void. In addition, these terms and conditions are subject to change at any
time, without prior written notice. Therefore, please check these terms and
conditions carefully each time you place an order with or accept delivery of
any goods from TextbooksRus.com.
1.
Product Return Procedure:
-
To return a product based upon TextbooksRus.com's
replacement/return guarantee, you must obtain a Return Merchandise
Authorization ("RMA") number within the guarantee return period for the product
(described above). Please use this link
to file for RMA: All RMA must be filed online. TextbooksRus.com will
not accept returns without prior authorization and a RMA number. Once issued,
RMA numbers are valid for 15 days within which return products must be received
by TextbooksRus.com. RMA numbers will not be extended or reissued. Customer
should prominently display the RMA number(s) on the shipping label of boxes
containing the returned product.
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Customer is solely responsible for shipping any
returned product to TextbooksRus.com. Customer agrees to use only reputable
carriers capable of providing proof of delivery and insurance for the entire
value of the shipment. Customer agrees to bear all shipping charges and all
risk of loss for the return product during shipment. Customer agrees that all
returned products will be 100% complete, in re-saleable condition, and will
include the original packaging material, and accessories provided by
the manufacturer. If any component of the returned product is missing,
TextbooksRus.com's Return Procedure will be breached and TextbooksRus.com will
reject the entire return or may choose to impose additional charges against the
customer for replacement of the missing component.
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TextbooksRus.com will not refund to Customer the
original shipping charges. In addition, TextbooksRus.com will assess a 15%
restocking fee against the Customer's account on all returns for refund.
2. WARRANTIES
TextbooksRus.com is a distributor only. Products sold by TextbooksRus.com are
not manufactured by TextbooksRus.com. TEXTBOOKSRUS.COM MAKES NO
REPRESENTATION OR EXPRESS WARRANTY WITH RESPECT TO THE PRODUCT EXCEPT THOSE
STATED IN THIS DOCUMENT. TextbooksRus.com DISCLAIMS ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, AS TO ANY SUCH PRODUCT, INCLUDING AND WITHOUT LIMITATION,
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
AND ANY IMPLIED WARRANTIES ARISING FROM STATUTE, TRADE USAGE, COURSE OF
DEALING, OR COURSE OF PERFORMANCE.
3. LIMITATION OF LIABILITY
IN ALL CIRCUMSTANCES TEXTBOOKSRUS.COM'S MAXIMUM LIABILITY IS LIMITED TO THE
PURCHASE PRICE OF THE PRODUCTS SOLD. TEXTBOOKSRUS.COM SHALL NOT, UNDER ANY
CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR
CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS
THIS LIABILITY LIMIT. TEXTBOOKSRUS.COM SHALL NOT BE LIABLE FOR THIRD PARTY
CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNTION, DELAYS,
INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES,
WHETHER OR NOT TEXTBOOKSRUS.COM IS APPRISED OF THE POSSIBILITY OF SUCH CLAIMS
OR DAMAGES.
5. GENERAL TERMS AND CONDITIONS
Payment Terms; Orders: An order is not binding upon TextbooksRus.com until it
is accepted; TextbooksRus.com must receive payment before it will accept an
order. Payment for product(s) ordered is due prior to shipment. Customer can
make payment by credit card, or some other method prearranged with
TextbooksRus.com. You agree to pay the amount(s) due as specified on the
invoice, and you agree to pay interest on all past-due sums at a rate of 1.5%
per month or the highest rate allowed by law, whichever is greater.
Shipping Charges: Your total cost for purchase of any product will include
shipping and handling charges shown on the TextbooksRus.com invoice.
Title; Risk of Loss: TextbooksRus.com will arrange for shipment of ordered
product(s) to the Customer, Free On Board (F.O.B.) shipping point, meaning
title to the product(s) -- excepting software-- and risk of loss passes to the
Customer upon delivery to the carrier. TextbooksRus.com reserves a purchase
money security interest in the product(s) until its receipt of the full amount
due. Customer agrees to allow TextbooksRus.com to sign appropriate documents on
Customer's behalf to permit TextbooksRus.com to protect its purchase money
security interest. Title to software will remain with the licensor(s). All
software is provided subject to the license agreement of the software maker.
Customer agrees to be bound by any software license agreement once the seal on
the package is broken. TextbooksRus.com will advise Customer of estimated
shipping dates, but TextbooksRus.com will, under no circumstances, be
responsible for delays in delivery, and associated damages, due to events
beyond its reasonable control, including without limitation, acts of God or
public enemy, acts of federal, state or local government, fire, floods, civil
disobedience, strikes, lockouts, and freight embargoes.
Governing Law and Jurisdiction:
Any dispute arising out of or related to these Terms and Conditions or the
sales transaction between TextbooksRus.com and Customer shall be governed by
the laws of the State of Ohio, without regard to its conflicts of law rules.
Specifically, the validity, interpretation, and performance of this agreement
shall not be governed by the United Nations Convention on the International
Sale of Goods. TextbooksRus.com and Customer consent to the exclusive
jurisdiction and the venue of the State Courts of the State of Ohio to resolve
any dispute between them related hereto, and the parities waive all rights to
contest this exclusive jurisdiction and venue of such Courts. Finally, the
Customer also agree not to bring any legal action, based upon any legal theory
including contract, tort, equity or otherwise, against TextbooksRus.com that is
more than one year after the date of the applicable invoice.
Severability:If any provision contained in this agreement is or becomes
invalid, illegal, or unenforceable in whole or in part, such invalidity,
illegality, or unenforceability shall not affect the remaining provisions and
portions of this agreement, and the invalid, illegal, or unenforceable
provision shall be deemed modified so as to have the most similar result that
is valid and enforceable under applicable Ohio law.
Waiver: The failure of either party to require performance by the other party
of any provision of this agreement shall not affect in any way the first
party's right to require such performance at any time thereafter. Any waiver by
either party of a breach of any provision in this agreement shall not be taken
or held by the other party to be a continuing waiver of that provision unless
such waiver is made in writing.
Entire Agreement: These terms and conditions, together with the
TextbooksRus.com's invoice respecting the products ordered by Customer, are the
complete and exclusive agreement between TextbooksRus.com and Customer, and
they supersede all prior or contemporaneous proposals, oral or written,
understandings, representations, conditions, warranties, and all other
communications between TextbooksRus.com and Customer relating to the subject
products. This agreement may not be explained or supplemented by any prior
course of dealings or trade by custom or usage.
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