HomeSearchBooksBrowseMusicDVDCartMy AccountOrder StatusRMAHelpAPO/FPO Shipping
Textbooks R Us.com Cheap Textbooks
TextbooksRus.com New & Used TextbooksSearch TextbooksBrowse TextbooksBuy BooksBuy TextbooksSell Textbooks
 
   


Textbooksrus.com  Policy and Agreement

Price, specification, and terms are subject to change without notice. TextbooksRus.com is not responsible for errors in typography and/or photography. Customer pays return shipping on all services. TextbooksRus.com reserves the right to refuse service to anyone.

TextbooksRus.com accepts the following Payment Methods:
• Visa
• Mastercard
• Discover
• American Express
Sorry, No International Credit Cards.

TextbooksRus.com offers the following shipping methods:
• USPS Media Mail (Standard Shipping Method) - Takes 3-14 Days
• USPS Priority Mail - Takes 3 Days

• FedEx Ground - Takes 1-5 Days
• FedEx 3-Day Saver - Takes 3 Days
• FedEx 2-Day Saver - Takes 2 Days
• FedEx Standard Overnight - Takes 1 Day (Delivery by 4:30PM Monday-Friday only)
• FedEx Priority Overnight - Takes 1 Day (Delivery by 10:30AM Monday-Friday only)
Sorry, No International shipments.

Price Matching / Price Policy
Unfortunately, we do not currently offer price matching. For your convenience, all of our most current and lowest pricing is posted on our web site daily. Prices are not negotiable.
 

Sales Tax
Sales tax is only required for orders shipping within our resident state. Therefore, all orders shipping within Ohio will be charged the applicable sales tax according to your county.

Returns
TextbooksRus offers a 14 day, no questions asked 100% refund policy. From the day you place your order, you may return it for a 100% refund within 14 days.  There are no returns after 14 days. Note: Customer is repsonsible for return shipping unless TextbooksRus.com was responsible for incorrect shipment.

Processing Time
You can expect your order to be processed within approximately one to two "business" days, provided the items are in stock and there are no problems with the payment verification. TextbooksRus.com does not guarantee same day shipping. Orders will not be processed on weekends and holidays except when otherwise posted. 

Back Orders
Any items that are unavailable will be placed on back order, and the remainder of your order will be shipped. Please check our web site for the back ordered item's estimated time of arrival. Please note that these dates are "estimates" and not guaranteed to arrive on that date.

Order Status
TextbooksRus.com will do everything possible to keep you informed of your order via e-mail. Your tracking number will be emailed to you once the item is shipped. You may also check online status page for live updates.

Security
Security is our number one priority. All on-line transactions are sent through our secure server and encrypted with 128-bit technology. Once the information is received through the internet, trusted authorized employees will process your payment, and make sure that your information is handled with the highest level of security.

Privacy
TextbooksRus.com respects your privacy. We will not under any circumstances sell or release your information to anyone. All of the information obtained from our web site will be used for processing purposes only. The only e-mail you will receive from TextbooksRus.com are updates to any recent orders.

Shipping
All shipping times are estimates only. Transit times vary by carrier, exclude weekends and holidays, and may vary with package origin and destination.

Used Books
CDs, access codes, and other supplements may not be included with used books. Used books may contain highlighting or other signs of wear.

Alternate Versions
Textbooksrus.com offers instructor review, annotated, and international edition books for sale. These items are usually listed alongside their U.S. student edition counterparts for your convenience. Textbooksrus.com makes no claim, implicit or otherwise, that said editions are identical to the U.S. student edition. ISBNs, cover art, binding, content, and paper quality may differ from the U.S. student edition. In the event that there are differences between said editions and the U.S. student edition, Textbooksrus.com makes every effort to inform Customer.

Change Orders
You may request a change to your order, provided your order has not already been invoiced. Once your order has been invoiced, it cannot be changed. An order is considered invoiced when it has been transmitted to our warehouse for picking and packing. This process typically occurs the morning of the next business day, however in some rare cases your order may be invoiced within an hour after it has been placed.

    Tips to ensure your order arrives quickly and correctly
  • Double check all shipping information!
    We process orders very quickly, so you may not notice mistakes until it is too late. Make sure all shipping information is entered correctly BEFORE you submit your order.
  • Carefully read the Item Page
    Make sure you are getting the correct edition book with all the components you may need for your class. "Used" textbooks may not come with CD-ROMs or Online Access Codes. Please read the item description to see if any such items are missing. When in doubt, submit a question to our friendly customer service staff. They will be more than happy to assist you!

Cancel Order
Once your order is submitted it cannot be cancelled or changed. Please carefully review the contents and shipping address of your order before submitting.

Product Listings
TextbooksRus.com product descriptions are not designed or intended to replace your personal product knowledge, experience and/or research.

TextbooksRus.com strives to be as accurate as possible in our product descriptions, information content, pricing, links and any other product information contained in or referenced on our site. However, occasional human error may occur and we therefore cannot guarantee that all product descriptions, specifications, pricing or any other content on the site is entirely accurate, complete, current, or that we are responsible for these errors. In the event that a product is listed at an incorrect price due to typographical, informational, technical or any other error, TextbooksRus.com at its sole discretion shall have the right to refuse or cancel any order for that product and immediately amend, correct or remove the inaccurate information. Moreover, all links on TextbooksRus.com are intended only to provide visitors with assistance finding additional information and professional opinion. Please remember to consider, you, our valued patron, are ultimately responsible for any purchase decision.

Drop Shipping
TextbooksRus.com does not support or allow Drop Shipping. For the purposes of this document, Drop Shipping is defined as an individual or organization acting as an intermediary or distributor of TextbooksRus.com products with the intent to redistribute said products to other individuals or organizations via single piece shipments originating from TextbooksRus.com's distribution facilites. This is typically accomplished by the drop shipper ordering items from TextbooksRus.com and sending them to customers of other websites or retail store locations. In the event that a TextbooksRus.com customer is found to be Drop Shipping TextbooksRus.com products to customers of other websites or retail outlets, customer will be prohibited from returning said items to TextbooksRus.com and may face account termination.

TextbooksRus.com Purchase Agreement

By accepting delivery of any product delivered from TextbooksRus.com ("TextbooksRus.com"), you ("Customer") agree to be bound by the terms and conditions listed below. You and TextbooksRus.com agree that the following terms and conditions are the exclusive terms governing the sales transaction between Customer and TextbooksRus.com. Any attempt to alter, supplement, modify or amend these terms and conditions by the Customer will be considered a material alteration of this agreement and, therefore, are null and void. In addition, these terms and conditions are subject to change at any time, without prior written notice. Therefore, please check these terms and conditions carefully each time you place an order with or accept delivery of any goods from TextbooksRus.com.


1.

Product Return Procedure:

  • To return a product based upon TextbooksRus.com's replacement/return guarantee, you must obtain a Return Merchandise Authorization ("RMA") number within the guarantee return period for the product (described above). Please use this link to file for RMA: All RMA must be filed online. TextbooksRus.com will not accept returns without prior authorization and a RMA number. Once issued, RMA numbers are valid for 15 days within which return products must be received by TextbooksRus.com. RMA numbers will not be extended or reissued. Customer should prominently display the RMA number(s) on the shipping label of boxes containing the returned product.

  • Customer is solely responsible for shipping any returned product to TextbooksRus.com. Customer agrees to use only reputable carriers capable of providing proof of delivery and insurance for the entire value of the shipment. Customer agrees to bear all shipping charges and all risk of loss for the return product during shipment. Customer agrees that all returned products will be 100% complete, in re-saleable condition, and will include the original packaging material, and accessories provided by the manufacturer. If any component of the returned product is missing, TextbooksRus.com's Return Procedure will be breached and TextbooksRus.com will reject the entire return or may choose to impose additional charges against the customer for replacement of the missing component.

  • TextbooksRus.com will not refund to Customer the original shipping charges. In addition, TextbooksRus.com will assess a 15% restocking fee against the Customer's account on all returns for refund.


2. WARRANTIES

TextbooksRus.com is a distributor only. Products sold by TextbooksRus.com are not manufactured by TextbooksRus.com. TEXTBOOKSRUS.COM MAKES NO REPRESENTATION OR EXPRESS WARRANTY WITH RESPECT TO THE PRODUCT EXCEPT THOSE STATED IN THIS DOCUMENT. TextbooksRus.com DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, AS TO ANY SUCH PRODUCT, INCLUDING AND WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY IMPLIED WARRANTIES ARISING FROM STATUTE, TRADE USAGE, COURSE OF DEALING, OR COURSE OF PERFORMANCE.

3. LIMITATION OF LIABILITY

IN ALL CIRCUMSTANCES TEXTBOOKSRUS.COM'S MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCTS SOLD. TEXTBOOKSRUS.COM SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY LIMIT. TEXTBOOKSRUS.COM SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNTION, DELAYS, INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES, WHETHER OR NOT TEXTBOOKSRUS.COM IS APPRISED OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.
5. GENERAL TERMS AND CONDITIONS

Payment Terms; Orders: An order is not binding upon TextbooksRus.com until it is accepted; TextbooksRus.com must receive payment before it will accept an order. Payment for product(s) ordered is due prior to shipment. Customer can make payment by credit card, or some other method prearranged with TextbooksRus.com. You agree to pay the amount(s) due as specified on the invoice, and you agree to pay interest on all past-due sums at a rate of 1.5% per month or the highest rate allowed by law, whichever is greater.

Shipping Charges: Your total cost for purchase of any product will include shipping and handling charges shown on the TextbooksRus.com invoice.

Title; Risk of Loss: TextbooksRus.com will arrange for shipment of ordered product(s) to the Customer, Free On Board (F.O.B.) shipping point, meaning title to the product(s) -- excepting software-- and risk of loss passes to the Customer upon delivery to the carrier. TextbooksRus.com reserves a purchase money security interest in the product(s) until its receipt of the full amount due. Customer agrees to allow TextbooksRus.com to sign appropriate documents on Customer's behalf to permit TextbooksRus.com to protect its purchase money security interest. Title to software will remain with the licensor(s). All software is provided subject to the license agreement of the software maker. Customer agrees to be bound by any software license agreement once the seal on the package is broken. TextbooksRus.com will advise Customer of estimated shipping dates, but TextbooksRus.com will, under no circumstances, be responsible for delays in delivery, and associated damages, due to events beyond its reasonable control, including without limitation, acts of God or public enemy, acts of federal, state or local government, fire, floods, civil disobedience, strikes, lockouts, and freight embargoes.

Governing Law and Jurisdiction:
Any dispute arising out of or related to these Terms and Conditions or the sales transaction between TextbooksRus.com and Customer shall be governed by the laws of the State of Ohio, without regard to its conflicts of law rules. Specifically, the validity, interpretation, and performance of this agreement shall not be governed by the United Nations Convention on the International Sale of Goods. TextbooksRus.com and Customer consent to the exclusive jurisdiction and the venue of the State Courts of the State of Ohio to resolve any dispute between them related hereto, and the parities waive all rights to contest this exclusive jurisdiction and venue of such Courts. Finally, the Customer also agree not to bring any legal action, based upon any legal theory including contract, tort, equity or otherwise, against TextbooksRus.com that is more than one year after the date of the applicable invoice.

Severability:If any provision contained in this agreement is or becomes invalid, illegal, or unenforceable in whole or in part, such invalidity, illegality, or unenforceability shall not affect the remaining provisions and portions of this agreement, and the invalid, illegal, or unenforceable provision shall be deemed modified so as to have the most similar result that is valid and enforceable under applicable Ohio law.

Waiver: The failure of either party to require performance by the other party of any provision of this agreement shall not affect in any way the first party's right to require such performance at any time thereafter. Any waiver by either party of a breach of any provision in this agreement shall not be taken or held by the other party to be a continuing waiver of that provision unless such waiver is made in writing.

Entire Agreement: These terms and conditions, together with the TextbooksRus.com's invoice respecting the products ordered by Customer, are the complete and exclusive agreement between TextbooksRus.com and Customer, and they supersede all prior or contemporaneous proposals, oral or written, understandings, representations, conditions, warranties, and all other communications between TextbooksRus.com and Customer relating to the subject products. This agreement may not be explained or supplemented by any prior course of dealings or trade by custom or usage.

Need help? Go to our help section now

Copyright 2002-2008 TextbooksRus.com
Marketplace | Jobs | Shipping
 
HACKER SAFE certified sites prevent over 99.9% of hacker crime.