Drop Shipping
Drop Shipping is defined as an individual or organization acting as an intermediary
or distributor of TextbooksRus.com products with the intent to redistribute said
products to other individuals or organizations via single piece shipments originating
from TextbooksRus.com's distribution facilities. This is typically accomplished by
the drop shipper ordering items from TextbooksRus.com and sending them to customers
of other websites or retail store locations.
Example of an activity that would qualify as drop shipping:
Tom lists books for sale he does not have in his possession. Later, Tom gets
an order for his item from Mary. Tom then orders the item from TextbooksRus.com
and has it shipped to Mary.
Drop shipping typically leads to a myriad of customer service issues for both the
Drop Shipper and for TextbooksRus.com. Drop shipments also have a significantly
higher percentage of fraud than normal transactions.
In the event that a TextbooksRus.com customer is found to be Drop Shipping TextbooksRus.com
products to customers of other websites or retail outlets, the customer will be prohibited
from returning said items to TextbooksRus.com and may face account termination.
TextbooksRus.com also reports the drop shipper's information to other book websites,
which usually terminate the drop shipper's account as well.
Our CDF program (short for Consumer Direct Fulfillment)
allows companies to ship TextbooksRus.com products directly to their customers. In
order to use this program you must be approved by TextbooksRus.com and join our CDF
program. When your business uses this program, the customer is not aware that their
order is fulfilled by TextbooksRus.com, as the Invoice/Packing Slip contains
your company logo, contact information, and return policy. For more
information on our CDF program, contact us.
