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Help > Policies & Procedures > Drop Shipping

Drop Shipping

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What is Drop Shipping?

Drop Shipping is defined as an individual or organization acting as an intermediary or distributor of TextbooksRus.com products with the intent to redistribute said products to other individuals or organizations via single piece shipments originating from TextbooksRus.com's distribution facilites. This is typically accomplished by the drop shipper ordering items from TextbooksRus.com and sending them to customers of other websites or retail store locations.

Example of an activity that would qualify as drop shipping
Tom lists books for sale he does not have is in his possession. Later, Tom gets an order for his item from Mary. Tom then orders the item from TextbooksRus.com and has it shipped to Mary.

Why doesn't TextbooksRus.com allow Drop Shipping?

Drop shipping typically leads to a myriad of customer service issues for both the Drop Shipper and for TextbooksRus.com. Drop shipments also have a significantly higher percentage of fraud than normal transactions.

What are the consequences of drop shipping?

In the event that a TextbooksRus.com customer is found to be Drop Shipping TextbooksRus.com products to customers of other websites or retail outlets, customer will be prohibited from returning said items to TextbooksRus.com and may face account termination.
TextbooksRus.com also reports the drop shipper's information to other book websites, which usually terminate the drop shippers account as well.

If you're a business, consider using our CDF program

Our CDF program (short for Consumer Direct Fulfillment) allows companies to ship TextbooksRus.com products directly to their customers. In order to use this program you must be approved by TextbooksRus.com and join our CDF program. When your business uses this program, the customer is not aware that their order is fulfilled by TextbooksRus.com, as the Invoice/Packing Slip contains your company logo, contact information, and return policy. For more information on our CDF program, contact us.

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