By entering into the rental agreement, you are agreeing to rent the items at the
price listed for a stated amount of time and return the items before the due date
posted. The due date is the final day that your rental can be returned without incurring
an automatic extension fee. If an item is not returned and received within 6 days of the due
date, you will be charged 125% of list price less the rental deposit paid.
Returning a rental order for refund
If you need to return an item because your class was canceled, the wrong book was
ordered, or for any other reason, you are welcome to do so within 14 days of delivery
for a refund of item cost. You will not receive a refund of the original shipping
charges.
If you receive an incorrect item or damaged product due to our error, please
contact customer service and return the item within 14 days of delivery.
Packages postmarked after the 14-day return window will not receive a refund nor
be returned.
* Please note, this is different than returning your rental at the end of the rental
period. Items returned within 14 days of delivery are for a refund. Items returned
at the end of the rental period are not refunded.
Book condition
TextbooksRus.com guarantees the condition of all books rented and sold. Because
of our high standards, we require that highlighting, writing, or note taking in
your books be very limited.
Items received with heavy markings/writing or in otherwise damaged condition will
incur additional charges. Other damages include but are not limited to water/liquid
damage, loose/falling out/missing/torn/taped pages, torn or taped cover, or spine
damage. Items received in unusable condition will be charged the current retail
price.
Supplemental materials
Rentals are intended for multiple uses. Therefore, textbooks are not guaranteed
to come with usable supplements such as CDs or access codes. Many supplements are
one time use items, and useable supplements may not be included with your rental.
If you receive a supplement with your rental, you are welcome to use it. However,
supplementary materials that you may receive with your item must be returned with
the book.
Extensions
If you find that you need to keep an item longer than originally planned, you may
extend the rental period by viewing your order online. Your due date will be extended
by 10 days at a fee of $9.99. The new due date will be displayed on the order page
in your customer account.
You may extend your rental at any time.
Buying your rental
If you decide you would like to keep a portion or all of entire rental and not return
it, you are welcome to buy products at any time during your rental period. Log in
to your customer account and view your rental
order. Click on the item you would like to keep and then click “Buy.” Follow the
prompts to purchase your book. Make sure to buy each item you wish to keep, as purchasing
one item does not change the rental status of all other books on that order.
After you purchase an item, it is your property and the rental agreement is now
void. Do not return rental products that were purchased as they will not be refunded
nor sent back to you.
Failure to return your rental
If your rental is not returned within 6 days of the due date, we reserve the right to void the rental agreement and convert it to a sale. You will be charged 125% of retail price for
the book minus the rental deposit paid. No refunds will be offered. Once your order
has been converted to a sale, the item is yours to keep. Do not return purchased
items to TextbooksRus.com as they will not be returned to you and no refund will
be offered.
Rental services provided by Best Book Rental, a division of BDB Industries, Inc
